Hardware

  1. FAQ

How long will the internal battery last while driving?

We've tested a GTKPRO2 with good mobile coverage while driving on a freeway, it lasted about 44 minutes (unplugged from all wires while driving).

We anticipate inner-city driving or in areas with less dense mobile coverage the power consumption to transmit and the greater information density transmitted should consume more power and therefore decrease the life of the internal battery. For best tracking, we highly encourage you to keep the internal battery connected, and the car battery fully charged.

For other devices, the battery life will be considerably less.

How long will the internal battery last while not driving?

We've tested a GTKPRO2 that was stationary/not-moving and found a fully charged internal battery lasted approximately 3 hours.

Tests were conducted in good mobile coverage areas in a non-moving vehicle until the battery was 100% depleted and no longer talking to the server/network.

For best results, we encourage you to keep the internal battery connected and charged, and the vehicle battery connected and fully charged.

While we are unsure how someone will cut the power cable to the tracker without triggering the motion/movement sensors, if you are really worried about this, we suggest you create a battery level Sensor trigger and be alerted to this unique situation. Unknown faults/shorts in the electrical system can and do happen, so knowing about them has to be good. This would be quite useful if you find yourself jump-starting the car more than once as there could be a problem with the charging or battery itself!

Note: Other tracking hardware will not last this long. Mobile coverage will also determine the life of the battery as the harder the transceiver has to work the more power it will consume.

Red light is on, blue light is flashing but there is no green / yellow light - no lights on tracker - only red light is on.

Depends on the Model tracker you have, check your user manual .

There are no lights on my tracker?

Your device is not plugged into power. Or is switched off (depending on the model). Check your user manual.