General Questions
Does my GPS Tracker require a Sim Card?
Yes.
All Gator GPS Tracking Systems require a sim card so they can communicate with the tracking server. The sim card requires its own unique identification number. We recommend using a M2M sim card or mobile sim card. The sim card must have credit available at all times to allow the tracking server to communicate with it.
Are there any ongoing costs?
If you use the tracking system as an unsubscribed device, the only ongoing cost will be the sim card cost from the service provider. The use of the tracking server for unsubscribed devices will not have any ongoing costs, however some features will be limited.
If you use the tracking system with a subscribed device, there is an ongoing cost for the subscribed device and the sim card.
Is there an APP available for the tracking systems, can I access the tracking system on my smartphone?
You can access the tracking portal on computers, tablets and smartphones, any device with internet access and a web browser. Our tracking portal is web based and has an easy to use smartphone and tablet interface. The portal automatically detects the device being uses and will display the appropriate interface. Simply visit gator.net.au on the web browser on your smartphone or tablet, log into the portal and you will be able to access the tracking system. By using a web based system, access to the portal is much more reliable compared to an app, especially when smartphone companies carry out Operating System updates.
Subscription Service Questions
Do I need to Subscribe to use your tracking service?
The Gator Tracking Service does not require subscription. If you choose not to subscribe you can use the tracking service for free. You can even track up to three trackers from a single log in on a unsubscribed service. However, there are some limitations to accounts that are not subscribed.
What are the benefits of Subscribing?
If you choose to Opt In to the Gator Tracking Subscription Service you will be able to access the following extended features and benefits:
- View UNLIMITED TRACKERS from a single log in (unsubscribed services are limited to 3 devices)
- View 14 MONTHS TRACKING HISTORY (unsubscribed services are limited to 3 months)
- Increased number of SMS and Email Alerts
- Increased number of Geo Fences, Routes and Places
- Enhanced Reporting Features
- Full SIM and Device Support (when using a Gator Sim Card)
- Access to Sub Accounts
How Do I Subscribe?
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User manuals can be downloaded from here: