Tracking Portal | Gator Tracking

History won't show stops - it's like I've been driving for days?

There is a known bug with certain installations, where the accessories wire is not connected to the car, the tracker therefore cannot detect that the ignition is on. We use that to more precisely determine when the vehicle has stopped.

You can tell this has happened by checking the history, and reading the parameters in the bottom right messages box, if acc=0 is always set, then we are unable to use that parameter to determine your ignition state.

If you do not wish to use this wire, you must change the Accuracy setting from GPS+ACC to just GPS. It will use the location data and velocity to determine when stops happen, allowing you to use reports/history mostly correctly going forward.

It is highly recommended that you connect the ignition wire!

How do I delete the tracking history?

Well, if you are sure.. you can use the gator.net.au main interface Settings -> Objects screen to clear the history of an object. Simply use the little Eraser icon next to the delete icon and confirm the message: "Are you sure you want to clear object history and events?"

How do I find my tracker in the car?

Only the Installer will know where it is located in the car, It is recommended that you ask them where they installed it at time of installation.

How do I set up a new trigger/alert?

This is a default trigger so will not require adding, just as an example on how to add a specific trigger/event.

Please login to https://gator.net.au/
Click on "Settings" button (on the top left hand corner menu bar).
Select "Event Triggers" tab and click on Plus sign (Button) then it will pop up the "Event Properties" window.
Please set following values under "Event Properties"
Name : Whatever you weant to call it Ex: Ignition On / Engine On / Gator Engine Status /GATOR GTKPRO2 Engine on.
Type : Select "Sensor" from the drop down menu.
Object : Select your preferred Object.
Depending on routs : leave as off if you do not want to select a route.
Routes: previous values was off. therefore, you would not be able to change this and it would be greyed out (nothing Selected).
Depending om Zones : leave as off if you do not want to select a Zones.
Zones: previous values was off. therefore, you would not be able to change this and it would be greyed out (nothing Selected).
Under Parameters and sensors : Select "ACC Status" and from next drop down menu select " > " (equal sign) and on text box type 0 (Zero) Then press the + sign button and SAVE button.
Please don't forget the "Notification" tab on "Event Properties" and set preferred email address and mobile number.

Acc/Ignition whilst technically different are interchangeable in this regard. In fact Ignition is actually more accurate because how we recommend to have wired it already uses this sensor to record the event.

How to check my tracking history?

Click the "History" tab.
In-App = Use the "History" menu item.
Pick the object you want to view the history for, then the period (day/week/etc), then show. History data is grouped into "Drives" (otherwise it's a huge collection of data points).

How to find the total km - location etc of my vehicle?

Usually in reports or History. (The web version, you have to hover the mouse over the trip)

How to set up geofence & geofence notifications?

On the app, using the wizard will walk you through the process. The web portal is slightly different, in that you define the area/zone first, then create a zone-in/zone-out trigger that uses that zone. Click Here to view the instructional video for the web portal

Map is showing that the tracker is in a location where the vehicle is at a different location.

Depending on where you are, and the availability of GPS reception etc, this is common for consumer grade GPS devices. Usually driving around for a bit will stabilise it.