On the app, using the wizard will walk you through the process. The web portal is slightly different, in that you define the area/zone first, then create a zone-in/zone-out trigger that uses that zone. Click Here to view the instructional video for the web portal

Alerts are sent in response to a Trigger (rule). So, adding one of those will send you an alert. More details can be found here

Your device is not plugged into power. Or is switched off (depending on the model). Check your user manual.

Depends on the Model tracker you have, check your user manual .

Standard sim cards will not work with trackers that come with a Telstra M2M sim.

Use the settings tool, select the trash icon next to the tracker you want to delete. Note: User deletion of trackers is not instant, so you cannot generally add them to one account, delete them, then add them to another account straight away. DO NOT ADD THEM TO YOUR ACCOUNT TO TEST THEM.

Your tracking history will be deleted entirely when a tracker is deleted, so ensure you have exported any data you want from the History tool before you delete it. Or run any reports etc.

Push the button "Add Object" on the web, or the Plus icon (+) on the app near the list of objects/vehicles.

Try again, make sure you typed your email address exactly right. If you wait too long, the temporary account will no longer be valid and you will have to try again.

Please call for technical assistance Tel (03) 85878898

Use the "Register" button on the gator.net.au homepage, enter an email address and agree to the terms and conditions. We will email you a password to login with.

Full documentation is available in the setup guide. You can also view the instructional video.