How do I get tracker to send me text message / email notifications?

Configure an Event Trigger, which will generate Events, and you can choose to be Notified about those events via SMS or Email. (If you have the App, you can get infinite free in-app notifications). We highly recommend using the App rather than SMS for notifications.

My vehicle tracking was working before but now its not.

Most likely your SIM has been disabled. You would have received a warning email about the service being disconnected, if you chose not to subscribe at the time, the SIM would have disabled. Note: If you are using a GTKPRO2 unit, you cannot use another SIM, so you must subscribe to continue using it.

Can I put the SIM CARD I received with my Gator Tracker in any other device like another Tracker or Smartphone?

If your Gator Tracking Device came supplied with a SIM CARD, DO NOT insert this SIM CARD into any other device other than your Gator Tracking Device. The SIM CARD is registered to the specific Gator Tracking Device it has come supplied with. If the SIM CARD is inserted into another device (including other Gator Tracking Devices), it will be permanently disabled. If you are experiencing issues with your SIM CARD, please email [email protected] for assistance.

App - Events

Event List

The event-list in the app shows you the most recent events that have occurred across your account. Pick how many you want to see, this fetches them from the server. Tap Refresh to get the latest updates sooner (auto-refreshes, but not that quickly).

To view details about an event, tap it.

This will show you the full details of the event at that time, as though you were watching it live and took a screenshot, only, you can't zoom the map on a screenshot! We've also handily provided a button to go from the Event detail page to the Live object itself.

App Triggers

An App Trigger - Is a Trigger.

The toggles down the right -> They let you subscribe to notifications in-app, regardless of the notification configuration in the web-app. This creates a notification sent to this exact app (you can login to multiple phones/tablets) and tune the ones you care about with the toggles.

App - History

Searching for Tracking History is a bit complicated. We can't show you every single datapoint all at once, your phone can't handle it, and it would get messy. So, we typically break up the whole into "drives", as we typically deal in "Vehicle Trackers", it is assumed movements of the tracker consist of "Driving somewhere".

GTRAKPRO

Congratulations on your purchase!
Your new tracking device should already be configured and ready to connect to our server, you only need to install the SIM.

Information

The GTRAKPRO Is already configured to connect to the SIM provided and to our tracking server. No configuration is required, simply insert the supplied SIM card and install into the vehicle.

GTRAKAST

Congratulations on your purchase!
Your new tracking device should already be configured and ready to connect to our server, you only need to install the SIM.

Information

The GTRAKAST Is already configured to connect to the SIM provided and to our tracking server. No configuration is required, simply insert the supplied SIM card and install into the vehicle.