Third party sim cards will not work with Gator trackers, you must use the supplied SIM card.

Use the settings tool, select the trash icon next to the tracker you want to delete. Note: User deletion of trackers is not instant, so you cannot generally add them to one account, delete them, then add them to another account straight away. DO NOT ADD THEM TO YOUR ACCOUNT TO TEST THEM.

Your tracking history will be deleted entirely when a tracker is deleted, so ensure you have exported any data you want from the History tool before you delete it. Or run any reports etc.

Push the button "Add Object" on the web, or the Plus icon (+) on the app near the list of objects/vehicles.

Try again, make sure you typed your email address exactly right. If you wait too long, the temporary account will no longer be valid and you will have to try again.

Please call for technical assistance Tel (03) 85878898

Use the "Register" button on the gator.net.au homepage, enter an email address and agree to the terms and conditions. We will email you a password to login with.

Full documentation is available in the setup guide. You can also view the instructional video.

Check out this video for an explanation on how to use the APP: View Here

The IMEI number can be found printed on the actual tracking unit. It is a unique identifier for the hardware.

Configure an Event Trigger, which will generate Events, and you can choose to be Notified about those events via System Message (app notifications), SMS or Email. (If you have the App, you can get infinite free in-app notifications). We highly recommend using the App rather than SMS for notifications.

Most likely your SIM has been disabled. You would have received a warning email about the service being disconnected, if you chose not to subscribe at the time, the SIM would have disabled.
Note: If you are using a GTKPRO2/GTKPRO3 unit, you cannot use another SIM, so you must subscribe to continue using it.